Serco is a FTSE 250 company that specialises in the delivery of essential public services with over 55,000 people working across the world in Defence, Transport, Justice, Immigration, Health, and other Citizen Services across national, state and local government.
With a broad cross sector and international experience Serco can transfer emerging best practice, share new service innovations and improve the performance of the public services they manage.
VIVO works with Serco’s ExperienceLab to design service solutions that enhance the lived experience for Service personnel and their families living, working and training across the defence estate.
55 years’ experience supporting the UK MOD
c£1Bn defence revenues and c£750m FM revenues globally
>10,000 homes maintained
£3.9 billion revenue public service company
ExperienceLab - Serco’s unique inhouse customer experience research capability