VIVO - Dedicated to a better service life

Optimising the lived experience where service personnel LIVE, WORK & TRAIN and supporting DIO to enable defence capability

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Why VIVO Defence?

VIVO, a 50:50 joint venture between Serco and ENGIE,has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and facilities management services to the UK MOD for over 55 years with ENGIE’s market leading facilities management, energy, asset optimisation and regeneration capabilities.

Together, we bring a deep understanding and appreciation of the military’s ethos, culture, operational practices and structures to create an organisation that will work side by side with our partners, customers and service users to achieve their goals.

VIVO’s focus is on improving customer service. Introducing smart building management technology will optimise asset performance, reduce operational costs and improve MI, all with the aim of enhancing the user experience.

Serco and ENGIE together

 

Serco has 55 years’ experience delivering services to Front Line Commands - Ensuring VIVO has a deep understanding and appreciation of the military ethos, its culture, operational practices and structures. 

ENGIE has 90 years’ experience in delivering housing regeneration services - Giving VIVO extensive experience in improving the lived experience for service families.

A new company that exists to manage the built estate in which the Armed Forces LIVE, WORK and TRAIN.

A fresh approach combining the best of Serco and ENGIE experience and innovation in Asset Optimisation, Housing maintenance, Technology, Regeneration, Energy.

A deep understanding of MOD culture, ethos, structure and practice through 55 years of service delivery to the MOD. A technology enabled commitment to improving customer satisfaction levels, asset ef´Čüciency and user productivity, through a whole force approach.

Embedded within MOD to serve all customers through our community and social value initiatives.

Deployment of a new market leading asset management approach that puts data at the heart of everything we do.

Investment in innovative technologies to deliver asset performance and reduce cost. Investments to enable the MOD to meet its sustainability commitments.

Vivo Vision and Values

VIVO is committed to enabling Defence capability through maintaining and enhancing the built estate in which our Armed Forces live, work and train.

VIVO values icons of caring, open, collaborative and agile

We care about our customer, our people and the environment.

We work openly and with integrity, harnessing a culture of trust.

We work together to share insight, solve problems and innovate.

We are flexible and can adapt to changing needs.