Our story so far



If you live in Service Family Accommodation please visit Pinnacle Service Families to learn more about FDIS and how to raise a repair in your home; or call 0800 031 8628.
VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.
VIVO embodies both experience and innovation. Our parents, Serco and EQUANS, are industry-leading FM specialists who provide lived wisdom of Defence and market leading regeneration capabilities.
Together, we bring a deep understanding and appreciation of the military’s ethos, culture, operational practices and structures to create an organisation that will work side by side with our partners, customers and service users to achieve their goals.
Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive. There is one other element that will be critical to the success of our joint venture – our culture. Our ‘Commit to Enable’ culture is centred around the commitments we make every day to enable Defence Capability.
VIVO. Built for Change.
Serco and EQUANS together
VIVO Vision and Values
VIVO is committed to enabling Defence capability through maintaining and enhancing the built estate in which our Armed Forces live, work and train.