If you live in Service Family Accommodation please visit Pinnacle Service Families to learn more about FDIS and how to raise a repair in your home; or call 0800 031 8628.

VIVO | Built for change

Committed to enabling Defence capability and modernising the lived experience for our Armed Forces to achieve, grow and thrive.

Why VIVO Defence?

VIVO, a 50:50 joint venture between Serco and EQUANS, oversees Facilties Management (FM) and Service Family Accommodation (SFA) Housing Maintenance on behalf of the MInsitry of Defence's Defence Infrastructure Organisation.

VIVO also runs Asset and Facilities Management services for the government's Defence Science and Technology Laboratory (Dstl) in their southwest region and looks after eight of the 13 UK regions of the Volunteer Estate - this provides sites for the nation's military reservits and cadets. VIVO also provides Housing Maintenance and FM services for 11 United States Visiting Forces (USVF) sites across England. 

VIVO embodies both experience and innovation. Our parents, Serco and EQUANS, are industry-leading FM specialists who provide lived wisdom of Defence and market leading regeneration capabilities.

Together, we bring a deep understanding and appreciation of the military’s ethos, culture, operational practices and structures to create an organisation that will work side by side with our partners, customers and service users to achieve their goals.

Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive. There is one other element that will be critical to the success of our joint venture – our culture. Our ‘Commit to Enable’ culture is centred around the commitments we make every day to enable Defence Capability.

VIVO. Built for Change.

Our story so far

VIVO Vision and Values

VIVO is committed to enabling Defence capability through maintaining and enhancing the built estate in which our Armed Forces live, work and train.

VIVO values icons of caring, open, collaborative and agile

We care about our customer, our people and the environment.

We work openly and with integrity, harnessing a culture of trust.

We work together to share insight, solve problems and innovate.

We are flexible and can adapt to changing needs.

Our partners